Difference between revisions of "Southern California University of Health Sciences Wiki:Contact Us"

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For content related questions, please contact the site administrator: [mailto:PaulWanlass@scuhs.edu.]
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For content related questions, please contact the site administrator: [mailto:PaulWanlass@scuhs.edu PaulWanlass@scuhs.edu]
  
 
For help with a log in issue with your SCU credentials, please contact: [mailto:CustomerSupport@synoptek.com CustomerSupport@synoptek.com]
 
For help with a log in issue with your SCU credentials, please contact: [mailto:CustomerSupport@synoptek.com CustomerSupport@synoptek.com]
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an issue logging in, they need to contact Customer Support CustomerSupport@synoptek.com to fix their SCU log in credentials. The wiki site uses the SCU single sign on and only Synoptek can help with this. I have no control over the sign in.
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When logging in, please follow the steps listed below:
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1. Enable cookies on your browser
  
Students also need to follow the instructions on the sign in page and do the following:
 
  
1. Enable cookies
 
 
2. Clear their browser cache
 
2. Clear their browser cache
3. Sign in with their name only (no @scuhs.edu) and their normal scu password as shown below.
 
  
In my experience, all of the sign in issues were from not following these instructions or from their scu password being expired (which was reset by Synoptek).
 
  
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3. Sign in with your name only (no @scuhs.edu) and your normal scu password as shown below.
  
[[File:Example.jpg]]
 
 
  
  
[mailto:ITHelpDesk@scuhs.edu ITHelpDesk@scuhs.edu]
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The most common reason for log in issues, is an expired SCU password. Please contact: [mailto:CustomerSupport@synoptek.com CustomerSupport@synoptek.com] to fix this issue.
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[[File:wikilogin.jpg]]

Latest revision as of 13:56, 30 January 2023

For content related questions, please contact the site administrator: PaulWanlass@scuhs.edu

For help with a log in issue with your SCU credentials, please contact: CustomerSupport@synoptek.com


When logging in, please follow the steps listed below:

1. Enable cookies on your browser


2. Clear their browser cache


3. Sign in with your name only (no @scuhs.edu) and your normal scu password as shown below.


The most common reason for log in issues, is an expired SCU password. Please contact: CustomerSupport@synoptek.com to fix this issue.


Wikilogin.jpg